Refund Policy
At EZ EVICTION, we are committed to providing high-quality legal services. To ensure transparency and protect both our clients and our firm, we adhere to the following refund policy:
- Funds Held in Trust Account: All client funds are held in a trust account until the services are rendered. These funds are only used for the legal services agreed upon in your engagement. This is to ensure that services are provided as promised and that any unused portion of the funds can be returned, subject to the terms of this policy.
- No Refund After Service is Provided: Once legal services have been performed, including but not limited to consultations, document preparation, filings, or any other legal work, no refunds will be issued. This applies regardless of whether the matter is resolved or if the client no longer wishes to proceed with services.
- Refund Requests Before Service is Rendered: If services have not been performed, a refund request may be made. In such cases, the funds will be returned, minus any fees for time or work already completed. These fees may include initial consultations, document drafts, or any non-refundable costs already incurred.
- Trust Account Settlement: Upon completion of the legal services, any remaining balance in the trust account will be applied toward fees or disbursed based on the terms outlined in the client agreement. If no further services are required, and a balance remains in the trust, it will be refunded in accordance with applicable laws and guidelines.
- Disputes: If there is a dispute regarding services or fees, clients are encouraged to contact EZ Evictions to resolve the matter. We are committed to working with clients to address concerns professionally and fairly.
By engaging our services, you acknowledge and agree to the terms outlined in this refund policy.